In 1987 I took out an Endowment with CGU for £43,700. In 2000 CGU issued their mortgage endowment promise and said it applied to all of their endowment policies. My policy has natured with a hefty 20% shortfall and Aviva have said that the policy does not qualify for the promise because it was on target to pay off the full amount in 2000. Has anyone else had a similar experience / able to offer advice?
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