Bit annoyed so would grateful for some perspective.
Basically my dad went to see a broker on Friday. Was offered an interest-only deal with a low arrangement fee. He told the broker 'sounds good' but didn't sign anything or pay any money. He brought the paperwork home for me to read. The broker then went on holiday that day (and is still away).
My dad rang today and has been told things are already in motion and the valuation has already been done. If he wants to pull out/choose another product he will forfeit a £400 valuation fee.
Can they get away with this?
Basically my dad went to see a broker on Friday. Was offered an interest-only deal with a low arrangement fee. He told the broker 'sounds good' but didn't sign anything or pay any money. He brought the paperwork home for me to read. The broker then went on holiday that day (and is still away).
My dad rang today and has been told things are already in motion and the valuation has already been done. If he wants to pull out/choose another product he will forfeit a £400 valuation fee.
Can they get away with this?