Just completing (trying) our mortgage with West Brom. Having already supplied 56 pages of information requested. They are still asking for even more information; for example they have referred to 3 payments made from my personal account statement. They want to know what the £40 was for, and they want to see the account that I transfered the money to. Despite telling them that the payments were made to a gas engineer for services a fire. They still want to see the gas engineers statements. Both my partner and myself have a good credit rating so we are perplexed we applied for the mortgage in Dec and we are still waiting despite obtaining a mortgage in principal in advance of making an offer.
How many/much questions can they ask ethically, I can't seem to find a code of practice. We are both very distressed, as we thought we were buying a house, and now are landlord wants us to sign another 12 month contract (we had to rent as our house sold too quickly, and couldn't find a house to buy) We may well end up homeless.
If anyone can help :(
How many/much questions can they ask ethically, I can't seem to find a code of practice. We are both very distressed, as we thought we were buying a house, and now are landlord wants us to sign another 12 month contract (we had to rent as our house sold too quickly, and couldn't find a house to buy) We may well end up homeless.
If anyone can help :(
