hi, was hoping someone can help. took out an endowment insurance policy 20 yrs ago it has just matured but during the paying out process it came to my attention that the company had made a series of errors and revealed all our details to another person.this person was able to breach security on several occasions and was nearly paid out on the policy when the breach was discovered.this held up our payout while they carried out an investigation by one mth the company have admitted fault and offered £200 compensation but is this an acceptable amount as we feel our personal details are out there now and cannot be retrived?
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