hello to all, i was hoping someone could give me advice please.
last march a mortgage advisor visited me at our home with a view to obtaining a mortgage, i was informed there would be a deposit of £795 payable and was assured that if the application failed there would be a full refund and was given paperwork to that effect.
about two months later , after me chasing up i was informed that the leeds building society would accept our application, forms were filled in then we waited for notification of a valuation visit (we live in the house we want to buy), nothing, i made further contact, then was visted again, this time i was informed the mortgage would be with northern rock, more forms and the threat of a valuation visit, which of course did not occur, following more contact from myself, finally last september i was informed that this particular company would not be able to obtain a mortgage for me and that i would recieve a full refund.
i have made phone calls, faxes and letters to no avail, i sent a letter by registered post a fortnight ago with copies of their paperwork stipulating a refund, the advisor telephoned me and told me i will get our refund but it takes time,
i have since been dealing with an advisor recommended by our solicitor and within two month are nearing completion.
clearly the original mortgage company stalled for time throughout and did very little, i think i will have to fight to get this deposit back, which i fully intend to do, so please how do i get our deposit back, any suggestions please
last march a mortgage advisor visited me at our home with a view to obtaining a mortgage, i was informed there would be a deposit of £795 payable and was assured that if the application failed there would be a full refund and was given paperwork to that effect.
about two months later , after me chasing up i was informed that the leeds building society would accept our application, forms were filled in then we waited for notification of a valuation visit (we live in the house we want to buy), nothing, i made further contact, then was visted again, this time i was informed the mortgage would be with northern rock, more forms and the threat of a valuation visit, which of course did not occur, following more contact from myself, finally last september i was informed that this particular company would not be able to obtain a mortgage for me and that i would recieve a full refund.
i have made phone calls, faxes and letters to no avail, i sent a letter by registered post a fortnight ago with copies of their paperwork stipulating a refund, the advisor telephoned me and told me i will get our refund but it takes time,
i have since been dealing with an advisor recommended by our solicitor and within two month are nearing completion.
clearly the original mortgage company stalled for time throughout and did very little, i think i will have to fight to get this deposit back, which i fully intend to do, so please how do i get our deposit back, any suggestions please