Abbey/Santander

Hi all,

I'm just wondering if anyone can help me.

My wife and I applied for a mortgage with Abbey through the broker London and Country. All was fine and everything was accepted in principal. I provided all the paperwork for them they required then on Friday, out of the blue, I get a call from my broker saying Abbey won't lend us the money due to "historical information". He then went on to say they would not tell him what this historical information was as it was personal to me.

So, I called Abbey and just kept getting "We can't give you the information as you applied through a broker. Your broker has to ask for the information and then pass it back to you". I explained he had already asked for it and they would not provide it.

Now I'm stuck in limbo and don't really know where to go to get the information from them.

I've checked my credit reports and they both seem to be fine, apart from they have my mother listed on there as a financial associate. I have the same name as my father and lived at the same address, so this is an error that I am in the process of fixing, but I could explain this to Abbey if this is what's stopping the application.

Can anyone point me in the right direction at all?