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FTB Halifax Mortgage Application Process – Taking too long

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I applied for a Halifax mortgage application through a Mortgage Advisor on 24th May 2013 and I still haven’t received an offer.
I was told by my MA that the valuation has been instructed last Wednesday 12th June but he informed me yesterday that Halifax will contact the developer within 24 -48 hours to agree a day when the valuation can be done and he also asked for my most recent payslip as I recently changed jobs. I supplied my Employee contract and previous payslips to the MA on 22 May so I’m not sure why he is asking for the payslips after all this time. :mad:
Can someone please let me know if this is the normal process and if Halifax normally takes this long to decide whether or not they will offer the mortgage?
I’m in the process of buying a new apartment and I should have exchanged contracts last week Wednesday 12th June so I would like to get an idea of how long more to wait until I get my offer.
Thanks

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